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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mayank Tahilramani

April 25, 2025

1  out of  5
rating by Mayank Tahilramani
"Not sure how this is a 5 star rated Statefarm branch. Been a pain in my butt trying to hunt down Forrest and the process assocaited to cancel my policy. They are easy to take money but flat slow to engage when you want to cancel. I had to carve out 1.5 hours JUST to physically drive down with him and sign paperwork which apparently wasn't event necessary for me but my spouse still had to physically sign despite the same exact papers being e-filed. It was a RIDICULOUS experience, I hope no one else has to experience the back and forth over email for months on end only to have to drive down personally and sort this out. Statefarm agents are a dime a dozen, find another."
We responded:
"Hi Mayank, I apologize for the frustration you experienced throughout this process. Unfortunately, there can sometimes be a disconnect between our local office and the broader systems and requirements set by State Farm, which can lead to miscommunication and unnecessary back-and-forth. I truly regret that it caused so much frustration. I did my best to respond promptly and provide you with the next steps to complete your requests, but I understand it didn’t feel smooth from your end. Thank you for your time and your business. I appreciate you taking the time to share your feedback"
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Genna Bahil

April 4, 2025

5  out of  5
rating by Genna Bahil
"Thank you so much nikki m. Your kindness and patience helping me with my auto insurance quote .it's such a big help for what you did . It save me everymonth. The positive vibes and the way you talk to me i can tell the dedicated and compassion for helping others .thank you so much i will tell to all my friends to go to state farm insurance."
We responded:
"Thank you, Genna, for sharing your experience! I'm glad to hear that Nikki's kindness and patience made a difference in helping you with your auto insurance quote. We truly appreciate your recommendation!"
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Scott Lux

April 4, 2025

5  out of  5
rating by Scott Lux
"Nikki was super helpful in setting up auto insurance for my son. Very responsive and prompt follow up. Appreciate all the help in coordinating across the country! We have been loyal State Farm customers for years and service like this is why!"
We responded:
"Thank you, Scott! I'm glad to hear that Nikki was able to assist you effectively. Her responsiveness and dedication are truly valued. We appreciate your loyalty to State Farm over the years and are always here to help with any future needs!"
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Heidi Anderson

April 4, 2025

5  out of  5
rating by Heidi Anderson
"I’ve been with Forrest and his team for several years, and I couldn’t be happier with their service. His team is incredibly professional, friendly, and always willing to go the extra mile. Recently, I had several questions with regards to my homeowner's insurance and Nikki came to the rescue! Nikki addressed all my questions and concerns in a timely fashion. I am very impressed with her with knowledge and her kindness. I cannot thank her and Forrest enough."
We responded:
"Thank you, Heidi, for your wonderful feedback! I'm glad to know that you've had such a positive experience with our team over the years. Nikki will be delighted to hear your kind words about her assistance with your insurance questions. We're here to help, so please feel free to reach out anytime you need further assistance."
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Vern Mc Carty

October 15, 2024

5  out of  5
rating by Vern Mc Carty
"Emily with Forrest Dawson is the best there can be! Awesome"
We responded:
"Emily is truly an asset to our team, and I'm happy to know you had such a positive experience with her! Your feedback means a lot to us. If you need any further assistance, we're always here to help. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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S S

October 2, 2024

5  out of  5
rating by S S
"Thank you Mr. Dawson. My car got totaled due to a hit-and-run driver rear-ended my car. Since I use the car to work, the downtime has caused all kinds of issues financially. Mr. Dawson went above and beyond, and helped me to get the total loss documents signed and notarized, even though he was not available in such a short notice, so that I can pay expenses. Thank you so much for your helps!!! Really..:).."
We responded:
"Thank you for your kind words. I'm glad I could assist you during such a challenging time. It's important to me that you were able to get the total loss documents signed and notarized quickly, especially given the financial impact of the accident. If you need any further assistance, please don't hesitate to reach out. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Taryn Carlson

September 25, 2024

5  out of  5
rating by Taryn Carlson
"Madison has been very helpful getting my renter’s and auto insurance set up. Her responsiveness and willingness to explain the policies to us was greatly appreciated."
We responded:
"Taryn, thank you for your wonderful review! I'm glad to hear that Madison was able to assist you effectively with your renter’s and auto insurance. Her responsiveness and willingness to explain the policies are qualities we truly value in our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Patricia Chan

September 25, 2024

5  out of  5
rating by Patricia Chan
"Efficient, honest, helpful, and friendly. Forest spends quite a bit of time with you explaining options, etc. His assistant, Madison, and others are amazing"
We responded:
"Patricia, thank you for your wonderful review! I'm glad you found our service efficient, honest, and helpful. It's great to know that the time we spend explaining options is appreciated. Madison and the rest of the team are indeed amazing, and we're grateful for your recognition of their efforts. If you ever need further assistance, we're here to help! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Tayven Rolo

September 24, 2024

5  out of  5
rating by Tayven Rolo
"I recently got a life policy with Emily. These policies can be intimidating but she was able to help go over and explain the best options for me. After doing research on my own, I realized State Farm is one of the better companies for life insurance. So all around, I feel like I'm in good hands and confident about my decision. Forrest's office is a good choice."
We responded:
"Tayven, thank you for sharing your experience! I'm happy to know that Emily was able to guide you through the life policy options and make the process less intimidating. It's great that you feel confident in your decision and trust our office. We're always here to help with any future needs or questions. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Roger Chim

September 24, 2024

5  out of  5
rating by Roger Chim
"I've had a great experience at this office. Everyone is really helpful and I've always appreciated the help when calling in. Can't recommend Forrest and his team enough!"
We responded:
"Roger, thank you so much for your kind words! I'm glad to hear that you've had a great experience with our office. Our team always strives to be helpful and supportive, and it's wonderful to know that our efforts are appreciated. If you ever need anything in the future, don't hesitate to reach out. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Brian Sweeney

September 23, 2024

5  out of  5
rating by Brian Sweeney
"I would give 6 stars if I could. Emily spent almost an hour on the phone helping me figuring out our insurance needs in Washington. She was kind, courteous, competent, and professional. I highly recommend this office."
We responded:
"Thank you, Brian, for your kind words! I'm happy to hear that Emily provided such excellent assistance with your insurance needs. Her professionalism and dedication to helping our customers are truly appreciated. We're grateful for your recommendation and are always here to help with any future needs or questions. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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G Lee

August 30, 2024

5  out of  5
rating by G Lee
"Madison is always friendly, knowledgeable, and timely! Thanks!"
We responded:
"Hi, I'm glad to know Madison has been friendly, knowledgeable, and timely in assisting you. We appreciate your positive feedback and look forward to continuing to serve your insurance needs. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Alexandre Zerbini

August 30, 2024

5  out of  5
rating by Alexandre Zerbini
"Forrest and his team are great! I have been with them for almost 20 years and I can't think of a better group of people work with. They are very responsive to my questions and requests, and are always willing to take that step further to ensure my needs are covered. Thumbs up!"
We responded:
"Alexandre, thank you for your kind words and for being with us for almost 20 years! I'm glad to know that our team has been responsive to your questions and requests. We always strive to go the extra mile to ensure your needs are covered. Your support means a lot to us. If you ever need anything, we're here to help. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Theresa Olson

August 27, 2024

5  out of  5
rating by Theresa Olson
"Forest and his team are really helpful. They are quick to respond to my questions and concerns and very patient"
We responded:
"Theresa, thank you for your positive feedback. I'm glad our team has been able to assist you promptly and patiently. We appreciate your trust in our services. If you have any further questions or concerns, we're here to help. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Vanessa Baldwin

August 3, 2024

5  out of  5
rating by Vanessa Baldwin
"We have our home and auto with Forrest’s office and have always been very pleased with the service. We work closely with Madison and she has always been helpful with anything we need. We prefer to work by e-mail and she always responds in a thoughtful and timely manner. Thank you Madison and team!"
We responded:
"Hey Vanessa, Thanks a ton for your awesome review! We're so glad you're happy with the service for your home and auto insurance. Madison is fantastic, and we're grateful to have her on our team. It's great to know that her timely and thoughtful email responses have been helpful for you. If you need anything else, feel free to reach out anytime! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Cassandra Sherman

August 2, 2024

5  out of  5
rating by Cassandra Sherman
"Thank you to Madison for continuously helping us with all of our policies and ensuring we have the proper coverage given our individual situation. She is always very responsive and ready to help. We appreciate Forrest and his team!"
We responded:
"Hi Cassandra! Thanks a ton for your awesome review! We're so happy to hear that Madison has been such a great help with your policies and coverage. We truly appreciate your kind words about our team. If you ever need anything else, don't hesitate to reach out! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Jay Chohan

August 2, 2024

5  out of  5
rating by Jay Chohan
"I had a bad experience with the claims department of State Farm. Was involved in a collision on Monday aafternoon aand reported this to State Fam claims and issued with a claim # I sent phtos and a decsription to the claims email and three times it bounces back that the claim # was invalid. I called the claims department again on Wednesday as had not heard back and was told that I nor my wife not my vechicle vin # nor other policies exist in the system, even after spelling our names letter buy letter, and my insurance could be fake and I should reach out to my agent. I obviously knew that this was not so as I have all my insurance with Forrest for over 15 years now. I therefore called Dorrest Dawson's agent office and Madison helped me connect to the right person at the claims department. So even though I give a 0 or 1 starr toi the State Farms Claims department- I give a fivve star to the agent. Thank you Madison"
We responded:
"Hi Jay, thanks for sharing your experience! I'm really sorry to hear about the trouble you had with the claims department. That sounds incredibly frustrating. I'm glad Madison was able to help you connect with the right person and get things sorted out. If you need any further assistance, please don't hesitate to reach out to our office. We're always here to help! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Erik Lust

July 11, 2024

5  out of  5
rating by Erik Lust
"I have always had great experiences and have called/emailed with the local Forrest Dawson staff on many occasions with novice questions and requests for clarifications. I always get a prompt reply and frequently also occasionally get good advice. It’s very nice being able to trust your insurance person. Thank you very much. Our insurance needs are or have been: cars, trucks, jeeps, trailers, boats, life insurance, and renters insurance."
We responded:
"Thank you, Erik, for sharing your experiences with us. We're glad to hear that our team has been able to assist you promptly and provide helpful advice. Building trust with our clients is important to us, and we appreciate your confidence in our services. It's wonderful to know we have been able to meet your diverse insurance needs, from vehicles to life and renters insurance. Your feedback is greatly appreciated, and we're always here to help with any questions or needs you may have. Thank you for choosing us to protect what matters most. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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PuckBunny206

July 5, 2024

5  out of  5
rating by PuckBunny206
"Forrest and his entire team are nothing short of amazing! I’ve been with them for over ten years, and I honestly don’t think I will ever leave. The level of commitment to assisting customers is impeccable! How they make you feel as if you are the only customer they have is amazing. Forrest calls you personally when there is a policy change or update. He and his team make sure you understand everything with your policy and allow you to ask any and all questions needed. You won’t find a more knowledgeable and friendly team as this. I’d give them 10 stars if I could. If you are looking for an insurance agent, look no further!"
We responded:
"Thank you so much for your amazing feedback! We are thrilled to hear that you have been satisfied with our level of commitment and service over the past ten years. We truly appreciate your kind words about our team's knowledge and friendliness. We are here for you whenever you need us! Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Maddie Amberg

June 23, 2024

5  out of  5
rating by Maddie Amberg
"They’re always the best to work with!"
We responded:
"Maddie, your feedback is greatly appreciated! We're pleased to hear that you find working with our team the best! Providing top-notch service is our priority, and we're grateful for your positive experience. If you ever need assistance in the future, feel free to reach out. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Janson Pederson

June 22, 2024

5  out of  5
rating by Janson Pederson
"Excellent experience!"
We responded:
"Janson, we're thrilled you had an excellent experience with us! Our team is pleased to have provided you with top-notch service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Oliver Callahan

June 6, 2024

5  out of  5
rating by Oliver Callahan
"Ms. McCollum was extremely helpful in assisting me navigate my wife’s life insurance policy. Thank you for the wonderful service ya’ll provide!"
We responded:
"Oliver, I'm thrilled to hear you found our team extremely helpful with your wife's life insurance policy! We're pleased to provide wonderful service and assist with navigating insurance needs. Thank you for choosing our office, and we're here for any future assistance you may need! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Peyton Codino

June 6, 2024

5  out of  5
rating by Peyton Codino
"Madison was very helpful and got everything situated in a timely manner."
We responded:
"Thank you, Peyton, for your 5-star review! I'm pleased Madison could assist you promptly and efficiently! We're grateful for your feedback and look forward to helping you with any future insurance needs! - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Mavis Chan

June 5, 2024

5  out of  5
rating by Mavis Chan
"great location! mallory was super helpful and helped me realize what I need for the future! :)"
We responded:
"Mavis, we're happy to hear you had a great experience at our office! Mallory is truly exceptional, and I'm pleased she could assist you in planning for the future. We're grateful for your positive feedback and look forward to helping you further whenever you need. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"
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Leann Wheless Martin

June 5, 2024

5  out of  5
rating by Leann Wheless Martin
"Excellent customer service--Mallory was great!"
We responded:
"Leann, we're happy to hear you had an excellent experience with Mallory! We're pleased to have provided you with great customer service. Thank you for recognizing Mallory's outstanding assistance. If you ever need further help, feel free to reach out. - Forrest Dawson - State Farm Insurance Agent, Seattle, WA"